Careers | 

Benefits include: 401(k), 401(k) matching, dental insurance, health insurance, vision insurance and paid time off.

Primary Responsibilities

• Coordinate daily tasks for technicians and shops.

• Ensure SCCs are safe, clean, secure, and well-equipped.

• Maintain tools and administer preventative maintenance/repairs.

• Perform vehicle calibration, programming, diagnostics, and repairs.

• Serve as the primary contact for market-related tasks, questions, or issues.

• Diagnose and resolve issues to ensure successful vehicle calibrations.

• Assign work and provide daily operational direction to employees.

• Hold team accountable for shop/market goals.
  

Customer Relations

• Conduct daily check-ins with shops to build relationships and drive business.

• Ensure team members visit shops to promote services.

• Proactively address customer issues and obstacles.

• Establish regular customer reviews to highlight ADAS Solutions USA’s value.

• Educate customers and support interactions with insurance companies.

• Negotiate and sell ADAS Solutions USA services.

• Maintain strong customer relationships to uphold industry leadership.
  

Team Leadership

• Foster a collaborative, innovative, and solution-focused team environment.

• Provide clear, professional direction to associates.

• Manage schedules for optimal efficiency and budget impact.

• Lead regular meetings to educate, inform, and gather feedback.

• Promote the ADAS Solutions Technician Career Path.

• Consult senior management on issues per the Employee Handbook.
  

Administrative Duties

• Submit required daily, weekly, and monthly paperwork.

• Ensure compliance with local ordinances for permits and correspondence.

• Verify associates have necessary certifications/licenses.

• Respond promptly to internal/external communications.

• Assist with staffing, on-boarding, reviews, and disciplinary actions.

• Support customers with regular reviews and information.

• Assist with needs outside the market as required.

• Notify management of slow periods or underutilized associates.
  

Qualifications

• Positive attitude, critical thinking, hands-on skills, and team-building ability.

• Knowledge of vehicle repair including ADAS calibrations, electrical and mechanical systems on vehicles

• Customer-focused, self-motivated, and able to work independently.

• Excellent customer service and communication skills (in-person and written).

• Physically able to lift tools, stand for long periods, walk, bend, and drive vehicles.

• Strong manual dexterity for repetitive tasks.

• Valid driver’s license and ability to pass a drug test
  

Experience

• ADAS Calibration: 1 year (Required)

• Management: 1 year (Required)

This position requires in-person work at our Colorado Springs, CO location with the ability to commute or relocate before starting.